Is the company officially registered?
Yes, we are an officially registered company in the Netherlands with working office and
contact phone number. You
can ask for the company's Certificate of Incorporation and trading documents by contacting our
Support Department.
We also allow both international and investor in the Netherlands to visit our office.
Can you explain the earning process on this website?
A free account must be created on the website before you can earn from the website. Signup,
login and navigate to
the account section to make your very first deposit. Your first earning will come at the end of
your very first
investment with us. You can invest in STARTER PLAN, SILVER PLAN, DIAMOND PLAN, VIP PLAN AND GOLD PLAN
When can I check my account balance?
All member account is available to you 24/7 over the internet. Login to your account with the
user id and password
and go to your account.
Which e-currencies do you accept?
Members can invest with BITCOIN, ETHEREUM, BITCOINCASH, TRONCOIN, DOGECOIN, LITECOIN, CARDANO, USDT, BINANCECOIN, XRP, PAYEER and PERFECT MONEY.
Can you explain the investment process?
To investment, you must first become a member of Alpha Penny. After completion of your
registration, you need to make
your initial deposit. It can be done through Members Area, where all deposits are made. To log
in to the Members
Area you need to use your username and password, which you've received during registration.
How do I deposit funds to my Alpha Penny account?
Using username and password information that you supply upon registration you need to sign in to
your personal
account and click on the Make Deposit link. Next, you need to enter the sum that you wish to
fund your account with,
choose the desired currency, and click the invest button.
Is this website secure and proected?
Our corporate website had received an SSL certificate from Comodo. This helps to secure all the
data, which is
transmitted through our server, by encrypting it with SSL protocol it also helps to hide the
traces and transfer of
data from third parties. SSL protocol works like a safe passage of communication between you and
the server, while
you browse our website. The issued SSL certificate by Comodo guarantees that all your
information will remain
confidential while you visit and browse our website.
Can I make deposit by Credit Card directly?
We do not accept deposits made by credit. Our investment plans are within 8 days - 60 days, It may
be difficult to
clear credit card within this short period. You can fund your e-currency account using your
credit card (via
numerous exchangers) and make investment from your e-currency account. The ability to credit
your e-currency account
by Credit Card is another one advantage of e-currency payment systems.
What is the minimum amount I can invest?
Our minimum investment is $200 and the maximum amount is Unlimited.
Where is profit sent to?
We work with account balance only on this website, all earnings are paid into your account
balance. so profits are
gathered on it. If you want to withdraw your profits you need to do it yourself, by manually
requesting for
withdrawal from your account panel.
Can I cancel my deposit?
No, you can only withdraw at the end of the investment period as we offer short term investment
package.
What is the minimum amount Investor can withdraw?
There is no minimum amount for withdrawals, You can withdraw as much as you can.
What do I need to do to withdraw funds?
First of all, you need to log in to your account using the information you provided upon
registration and follow to
Withdraw section.
When will i see fund after request of withdrawal?
We are verifying and process each withdrawal request manually. Withdrawals are usually processed
within 0-3 hours
but can take up to 24 hours after being requested.
How do I open my Alpha Penny Account?
It's easier than it looks. In order to open your account you need to follow the "Registration" link, enter registration in the form and press
"Register".
How can I change my password?
It's easier than it looks. you can reset the password using the "Edit" button after you log in
to the member
section.
How can I change my personal information?
In order to change your account password, you need to log in to your Alpha Penny account, and
click on the "Edit
account" section and change your password at the corresponding field. However, if you need to
change your email, you
will need to contact our support department.
How can I restore my password if I forgot it?
You need to click forgot password link then type in your e-mail, We shall send all relevant
information required to
change your password if the submitted email is available on our system. We may not be able to
restore your old
password but you will have the opportunity to supply a new password.
How can I check my account balance?
For checking your account balance you are to log in to your personal Alpha Penny account. All
account information
including account balance is available inside of your account.